Terms & Conditions

1Products

Rashmi Sweets offers food products including sweets, savouries, snacks and other edible products through its website.

Product images displayed on the website are for representation purposes. Since our products may be handmade or prepared in batches, there may be minor variations in appearance, colour, shape, size or presentation.

2Product Availability

All orders are subject to product availability. In the event that a product becomes unavailable after an order has been placed, Rashmi Sweets may contact the customer to offer an appropriate alternative or discuss the available options.

3Product Freshness

Our products are food and perishable items. Customers are responsible for following any storage and consumption instructions provided with the product.

Once the product has been delivered, Rashmi Sweets cannot be held responsible for deterioration caused by improper storage, handling, exposure to unsuitable temperatures or delayed consumption.

4Pricing

All prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is successfully placed will generally be considered the order price, except in the event of an obvious technical or pricing error.

5Orders

An order placed through the website constitutes a request to purchase the selected products.

Rashmi Sweets reserves the right to accept, decline or cancel an order in circumstances including product unavailability, pricing/technical errors, suspected fraudulent activity, delivery limitations or other circumstances beyond reasonable control.

6Delivery

Delivery will be carried out through Rashmi Sweets' applicable delivery arrangements and/or third-party delivery partners.

Delivery timelines are estimates and may be affected by traffic, weather conditions, festivals, operational issues, force majeure events or other circumstances beyond the reasonable control of Rashmi Sweets.

Once an order has been handed over to a third-party delivery partner, delivery-related matters may also be governed by the delivery partner's applicable policies and terms.

7Delivery Charges

Any applicable delivery charge will be displayed at the time of checkout.

8Customer Responsibility

Customers are responsible for providing accurate delivery information, including name, phone number, address and other information required to complete delivery.

Rashmi Sweets shall not be responsible for delivery failures arising from incorrect or incomplete information provided by the customer.

9Cancellation, Returns & Refunds

Due to the nature of our products, food items, sweets and other perishable products are not eligible for return or refund once delivered, except where specifically covered under our Cancellation & Refund Policy.

10Website Content

Rashmi Sweets makes reasonable efforts to ensure that product descriptions, prices and other information displayed on the website are accurate. However, typographical errors, technical errors or inadvertent inaccuracies may occasionally occur.

11Intellectual Property

All content appearing on this website, including logos, trademarks, photographs, graphics, text, product descriptions and other material, is the property of Rashmi Sweets or its respective content providers and may not be reproduced, copied or used without prior written permission.

12Changes to Terms

Rashmi Sweets reserves the right to modify these Terms & Conditions from time to time. Updated terms will be published on this website and will become effective upon publication.

13Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

14Contact Us

If you have any questions about these Terms & Conditions, please reach out to us: