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Frequently Asked Questions

Rashmi Sweets offers a wide variety of sweets and snacks across different categories, including Desi Sweets, Bengali Sweets, Dry Fruit Sweets, Namkeen, Mukhwas, and Khakhra. We take pride in our diverse selection to cater to every palate.

Placing an order is simple. Browse through our categories and select the products you wish to purchase. Add them to your cart, proceed to checkout, and follow the on-screen instructions to complete your order. You will receive a confirmation email once your order is placed successfully.

We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets. Our payment gateway is secure and ensures your personal information is protected.

Yes, you can cancel or modify your order within [6] hours of placing it. Please contact our customer support team at sales@rashmisweets.com with your order number and details of your request. We will do our best to accommodate your changes, but please note that once the order is processed, cancellations or modifications may not be possible.

Delivery times vary depending on your location and the availability of the products. Generally, orders are processed and shipped within [X] business days. You will receive a tracking number once your order is dispatched, allowing you to monitor its status.

We strive to ensure that every order is delivered in perfect condition. If you receive a damaged or incorrect item, please contact our customer support team at sales@rashmisweets.com within [2] days of receiving your order. Provide your order number and details of the issue, and we will assist you with a replacement or refund as per our Return and Refund Policy.

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